Help & Support

1 min readUpdated Aug 27, 2026AllHow ToSuggest edit

What this page is for:
 Opens the Klaus support desk / knowledge base in a new tab (SSO). The CRM stays on the current page.

Where: Floating Help button (Help & Support) on /portal/… pages
 Fallback: /portal/support

Steps:

  1. Click Help (shows Opening…).

  2. File a ticket or read docs in the new tab.

  3. Fail: Unable to open Help & Support. Try again in a moment. Dismiss.

  4. Direct /portal/supportOpening Klaus support… then Help & Support opened in a new tab → Open again. Error: Could not open the support desk → Try again.

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